Website Pack Leader Dog Care Services

Opportunity of a Lifetime!

Job Description:
The Maddie Ranch by Pack Leader Dogs was founded 11 years ago to tackle the most frustrating challenge that dog owners face: how to achieve a happy, well-behaved dog and where to find premium dog care provided by people who truly understand dogs. We’re providing the next generation of dog care solutions that are built on the foundation of Dog Psychology. We’ve rethought the dog care paradigm as innovative leaders in our space and are looking for the right people to join us as we scale.

We’re extraordinarily proud of the organization we’ve built (not to mention humbled to be recognized as the only Cesar Millan Certified Trainer in the area), but we couldn’t have done it without our people. Our people are Pack Leader Dogs’ biggest competitive advantage, and we’ll continue investing in our partners and people-first culture.

The Challenge:
As The Maddie Ranch by Pack Leader Dogs continues to grow, we need a Pet Care Manager to champion our operational needs. We’re lucky to have a beautiful 8-acre ranch with top-tier services for our high-priority clients, and we need to continue to have a well-oiled machine from the time our clients walk through the door. You’ll help lead the charge as our Manager as we continue to add clients to our roster globally!

The Opportunity:
We are looking for someone who can manage our Daycare and Boarding Services and is experienced in leading a team and is passionate about organization and of course, dogs! Don’t be mistaken, this is a challenging career path but also highly rewarding with high income potential. Are you up for the challenge? If so, stop reading and start applying.

The Team:
Join a scaling and tight-knit team on a mission to change the dog industry! Our team members come from various backgrounds, but one thing unites them all- their love for our clients and how The Maddie Ranch is transforming the world of dog care! We are always in growth mode here at The Maddie Ranch as individuals and as a team. We are focused on being positive and believe we can accomplish anything we set our minds to.

The Skill Set:

  • Candidate must have three (3) to five (5) years experience in facilities management, managing the front and back end.
  • Candidate must possess skills in making processes more efficient and effective.
  • Candidate must have excellent customer service and communication skills.
  • Candidate must have experience in staff supervision, training, and coordination.
  • Dog care facility experience preferred.
  • Experience building team culture and business development is a plus.
  • The successful candidate will gain an understanding of the workflow of The Maddie Ranch and identify ways for maximum efficiency, respond to employees and clients with full knowledge of The Maddie Ranch services, develop internal communication flows, and more.

PERFORMANCE:

Within 1 Month You’ll

  • Complete The Maddie Ranch Training, our onboarding program designed to get you up to speed on our business, vision and team and gain an understanding about how your role fits into the broader organization.
  • Shadow CEO and staff to learn how The Maddie Ranch is currently being managed and ideate ways to improve efficiency and effectiveness
  • Understand the future goals of the organization.
  • Learn the basics of Dog Psychology and how we behave around the dogs in our care.

Within 3 Months You’ll

  • Manage the Boarding and Day Care services with little supervision.
  • Meeting regularly with the CEO for updates and feedback
  • Meeting regularly with team leads to ensure goals are being met.
  • Begin optimizing the systems and protocols.

Within 6 Month You’ll

  • Manage the Boarding and Day Care services fully.
  • Meeting regularly with the CEO for updates and feedback.
  • Meeting regularly with team leads to ensure goals are being met.
  • Completed optimizing the systems and protocols of a more efficient level.
  • Actively seeking ways to become even more optimized.

Job Type: Full-time

Salary: $50,000.00 – $100,000.00 per year

Experience:
Facilities management: 3 years (Preferred)

License/Certification:
Driver’s License (Required)

Benefits:
Employee discount
Paid time off

Schedule:
8 hour shift
Day shift
Evening shift
Holidays
Weekdays and weekends

Ability to commute/relocate:
Reliably commute or planning to relocate before starting work (Required)