Dog Care Professional

Job Description:

The Maddie Ranch by Pack Leader Dogs was founded 11 years ago to tackle the most frustrating challenge that dog owners face: how to achieve a happy, well-behaved dog and where to find premium dog care provided by people who truly understand dogs. We’re providing the next generation of dog care solutions that are built on the foundation of Dog Psychology. We’ve rethought the dog care paradigm as innovative leaders in our space and are looking for the right people to join us as we scale.

We’re extraordinarily proud of the organization we’ve built (not to mention humbled to be recognized as the only Cesar Millan Certified Trainer in the area), but we couldn’t have done it without our people. Our people are Pack Leader Dogs’ biggest competitive advantage, and we’ll continue investing in our partners and people-first culture.

The Challenge:

As Maddie Ranch by Pack Leader Dogs continues to grow, we need a Dog Care Professional to join our growing team. We’re lucky to have a beautiful 8-acre ranch with top-tier services for our high-priority clients, and we need to continue to set the standard for the Dog Care industry by providing highly skilled and motivated Dog Care Professionals. You’ll help our team with Adventure Camp (our proprietary form of dog day care), Boarding services and potentially Dog Training Services (if interested) as we continue to add clients to our roster!

The Opportunity:

We are looking for someone with great energy who is motivated to be part of our Daycare and Boarding Services who is experienced in teamwork (pack work as we like to call it) and is passionate about learning, growing and of course, dogs! Don’t be mistaken, this is a challenging career path, but also highly rewarding with high-income potential. We have many growth options including but not limited to management and dog training. Are you up for the challenge? If so, stop reading and start applying!

The Team:

Join a scaling and tight-knit team on a mission to change the dog industry! Our team members come from various backgrounds, but one thing unites them all- their love for our clients and how The Maddie Ranch is transforming the world of dog care! We are always in growth mode here at The Maddie Ranch as individuals and as a team. We are focused on being positive and believe we can accomplish anything we set our minds to.

The Skill Set:

• Candidate must have experience working with dogs.
• Candidate must possess skills in dog handling and be physically capable of providing exercise for dogs.
• Candidates must have excellent customer service and communication skills.
• Candidate must have experience working on a team, the ability to take direction from our more experienced pack leaders and managers.
• Dog care facility experience preferred.
• Ability to bike and/or rollerblade dogs is preferred.
• Experience with social media and business development is a plus but not required.
• Opportunity to shadow team dog trainers to gain knowledge.
• The successful candidate will gain an understanding of the workflow of The Maddie Ranch and identify ways they can contribute to maximize team efficiency, have full knowledge of The Maddie Ranch services, understand our commitment to customer service, work with a team fulfilling all the dogs’ needs in our care and more.

Performance:

Within 1 Month You’ll:

1. Complete The Maddie Ranch Training, our onboarding program designed to get you up to speed on our business, vision and team and gain an understanding about how your role fits into the broader organization.
2. Shadow staff to learn how The Maddie Ranch is currently being managed and understand ways to contribute to team efficiency and effectiveness.
3. Understand the future goals of the organization.
4. Learn the basics of Dog Psychology and how we behave around the dogs in our care.

Within 3 Months You’ll:

1. Work in the Boarding and Day Care services under supervision.
2. Meet regularly with team leads for updates and feedback.
3. Meet regularly with team leads to ensure goals are being met.
4. Begin to understand internal growth options within the company.
5. Have a better understanding of dog behavior and psychology.

Within 6 Months You’ll:

• Work with the Boarding and Day Care services under less supervision.
• Meet regularly with team leads for updates and feedback.
• Meet regularly with team leads to ensure goals are being met.
• Fully understand internal growth options and have a clear path for growth within the company.
• Have a solid understanding of dog behavior and psychology.
• Be part of a team that is changing the world in dog care!

Job Type: Full-time

Salary: $18.00 – $25.00 per hour

Experience:
Dog handling: 1 year (Preferred)

License/Certification:
Driver’s License (Required)

Benefits:
Employee discount
Paid time off

Schedule:
8 hour shift
Day shift
Evening shift
Holidays
Weekdays and weekends

Ability to commute/relocate:
Reliably commute or planning to relocate before starting work (Required)