Steve and his staff genuinely care about the well being of your dog. My dog has a few medical conditions and they are sure to communicate any symptoms that they notice during the day while I am at work. I trust them 100% to be in my home and have never had any issues with their services. They are flexible to your schedule and any particular needs that your pet might have. One day I got a call during the day along with picture messages showing that they had found an empty vitamin bottle on the floor. They took the extra step to check and see if this had been empty when I left that day or if my 8 year beagle had gotten herself into trouble. It turns out my beagle had eaten a bottle of vitamins. The dog walker kept me in the loop of her behavior while I raced home to take her to the vet. It goes to show that Steve and his staff are willing to go well above just the service of walking your dog and ensure that they are happy and healthy while in their care. I highly recommend using them.